Legal
Privacy Policy
Last updated: November 15, 2026
This Privacy Policy explains how Adriana Flores (“we,” “us”) collects, uses, shares and protects your information when you visit adrianafloreshomes.com, send one of its forms, register for our free homebuyer class, or receive our emails and text messages.
It covers this website only. Other websites, including the ones we link to and the pages where the live class is streamed, have their own privacy policies.
1. Who we are
This website is run by Adriana Flores, REALTOR® (Adriana Flores Montilla LLC). Adriana is a Florida real estate licensee with iad Real Estate, whose office is at 7362 Futures Dr, Suite 18, Orlando, FL 32819.
Adriana is also a Mortgage Loan Officer (NMLS #2302144) with AnnieMac Home Mortgage (American Neighborhood Mortgage Acceptance Company LLC, NMLS #338923). iad Real Estate and AnnieMac are separate companies, and neither of them runs this website.
This website takes no loan applications, and its questionnaires are not credit decisions. If you apply for a loan with AnnieMac, AnnieMac's privacy policy and notices apply: https://annie-mac.com/privacy-policy/. When you use real estate services through the brokerage, iad's privacy policy also applies: https://iad-us.com/privacy-policy/.
2. Information we collect
We collect the information you choose to give us in our forms. Each form asks for:
- Contact form: your name, email address and phone number, what you would like help with, and your message.
- Buyer questionnaire (Buy a Home): whether this is your first home and whether you are a veteran, the kind of home, your timeline, price range, down payment, credit range and estimated income, and your name, email address, mobile number and ZIP code.
- Seller questionnaire (Sell My Home) and home equity review: the property's address, how long you have owned it, whether it has a mortgage and about how much is still owed, your goals and timeline, any improvements, and your name, email address and phone number.
- Options Check (Know Your Options): your homebuying timeline, the topics you want help with, the steps you have already taken (for example, whether you have spoken with a lender), and your name, email address, mobile number and ZIP code.
- Investor questionnaire, when it is offered: your goals, the kinds of property and the budget you have in mind, how you plan to buy, whether you have owned property in the U.S., your timeline and travel plans, your countries of residence and citizenship, whether you have U.S. citizenship or a green card, how and when to reach you, how you heard about Adriana, any notes, and your name, email address and phone number.
- Homebuyer class registration: your first and last name, email address and mobile phone number, and whether you agreed to receive text messages.
With every form we also save the page you sent it from, its language, and any campaign tags in the link that brought you (for example, which ad you clicked). Some answers are about your finances, such as your budget, income, credit range, down payment or mortgage balance. We use them only to answer you, and we never send them to advertising platforms.
When you visit, the tools described in section 6 collect information about your visit, such as your browser and device, your IP address and the pages you view. Our hosting provider also keeps technical logs to run and protect the website.
3. How we use your information
We use your information to:
- Answer your questions and requests, and follow up about the services you asked about (for example, a home value report or your next steps to buy a home).
- Register you for the homebuyer class and send you its emails and, if you agreed, its text messages: your confirmation, reminders, the webinar link and follow-up.
- Keep our forms safe from spam and abuse.
- Measure and improve our website and our advertising.
We do not use your information to make credit or lending decisions.
4. Text messages (SMS)
We send text messages only about the homebuyer class, and only to people who register for it and agree to receive them.
Text messages are optional. You agree to receive them only by checking the separate, unchecked SMS box on the registration form. Agreeing is not required to register or to attend.
If you agree, you will receive recurring messages about the class you registered for: your confirmation, reminders, the webinar link and follow-up. Message frequency varies. Message and data rates may apply.
Reply STOP to any message to opt out, and you will receive one message confirming it. Reply HELP for help, or contact us using the details below. We will not text you again unless you opt in again.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
5. How we share your information
We do not sell, rent or trade your personal information. We share it only:
- With service providers that run this website and our communications for us, only so they can do that work: Cloudflare (website hosting, our database, security and analytics), Resend (which delivers the form emails to Adriana) and RECODemand, our customer relationship and messaging platform for the homebuyer class (built on HighLevel), which sends the class emails and text messages; Google, which suggests addresses as you type in the property address field of the seller questionnaire and the home equity review; and RentCast and PermitStack, which receive only the property's address from those two forms, to look up its public records and building permits for your home value report.
- With Meta Platforms, Inc. (Facebook and Instagram), when you visit the homebuyer class page, as section 6 describes. Meta uses this information to measure our ads, and may also use it for its own advertising under its own terms.
- With iad Real Estate or AnnieMac, only when you ask for their services (for example, when you go ahead with a purchase, a sale or a loan).
- When the law requires it, or to protect our rights or the safety of others.
Mobile numbers and text message consent are never shared for marketing, as section 4 says.
6. Cookies, analytics and advertising
This website uses these tools, each where it says:
- Cloudflare Web Analytics, on every page: counts page views and measures how fast pages load, without cookies.
- Cloudflare Turnstile, on the seller questionnaire, the home equity review, the Options Check and the class registration: checks that the form is sent by a person and not a bot, using information about your browser and device.
- The Meta Pixel, only on the homebuyer class page: tells Meta (Facebook and Instagram) when someone visits the page or registers, so we can measure our ads and show them to people who may be interested. It uses Meta's cookies. We do not send Meta your name, email address, phone number, text message consent or answers.
- RECODemand's visit tracking, only on the homebuyer class page: counts visits to the page for our customer relationship platform.
- Google Places, in the property address field of the seller questionnaire and the home equity review: suggests addresses as you type, so what you type in that field is sent to Google.
- YouTube, on pages with videos: the player loads from YouTube's privacy-enhanced mode (youtube-nocookie.com) only when you click play, and YouTube's privacy policy applies from then on.
- Calendly, social networks and share buttons: our links to Calendly (to book a call), Facebook, Instagram, WhatsApp and other websites load nothing until you click them, and those websites' own privacy policies apply once you do.
Our pages also keep a few details in your browser for the current tab only (for example, the campaign tags in the link that brought you, or your Options Check contact details so the class registration can start with them). They are deleted when you close the tab.
You can block or delete cookies in your browser, and you can manage how Meta uses your information for ads in your Facebook or Instagram settings.
7. Visitors outside the United States
We serve visitors in the Americas. We do not offer our services in the European Union, the European Economic Area, the United Kingdom or Switzerland.
We and our service providers store and process your information in the United States. If you visit from another country, your information is transferred to the United States.
Privacy notice for Mexico
Responsible party: Adriana Flores (Adriana Flores Montilla LLC), with an office at 7362 Futures Dr, Suite 18, Orlando, FL 32819, United States, is responsible for your personal data. You can reach us at the email address and phone number at the end of this policy.
Data and purposes: we process the data listed in section 2. The primary purposes, needed to give you what you ask for, are answering your requests, following up about the services you asked about and registering you for the homebuyer class. The secondary purposes are measuring and improving our advertising and telling you about our services. You can refuse the secondary purposes at any time by writing to us, and refusing does not affect the primary ones.
Financial data: some questionnaires ask about your finances (for example, your budget, income, credit range or mortgage balance). We use those answers only for the primary purposes. By sending a questionnaire with those answers, you give your express consent to that use, and you can revoke it at any time.
Transfers: we share your data with our service providers in the United States (Cloudflare, Resend, RECODemand, Google, RentCast and PermitStack), which process it on our behalf (sharing it with them does not require your consent), and with Meta Platforms, Inc. when you visit the homebuyer class page, as section 6 describes. If you do not want Meta to receive information about that visit, you can block the Meta Pixel and its cookies in your browser.
ARCO rights and revoking consent: you can ask to access, rectify or cancel your data, or oppose its use (your ARCO rights), or revoke your consent, by emailing us your name, a copy of an official ID, the right you want to exercise and the data it concerns. We answer within 20 business days, and if your request is granted, we act on it within the following 15 business days.
Changes: we announce changes to this notice on this page, with a new date at the top.
Colombia
If you are in Colombia, we process your data for the purposes in section 3. You have the right to know, update and correct your data, to ask for proof of your authorization, to be told how your data is used, to revoke your authorization or ask us to delete your data, and to file a complaint with the Superintendencia de Industria y Comercio.
To make a query (consulta), email us, and we will answer within 10 business days. To make a complaint (reclamo), for example to correct or delete your data, email us your name, what you are asking for and how to reach you, and we will answer within 15 business days.
Panama
If you are in Panama, your data is transferred to the United States and processed there by us and our service providers, for the purposes in section 3. You can exercise your rights of access, rectification, cancellation, opposition and portability by writing to us.
8. Keeping your information, your choices and your rights
We keep your information only as long as we need it for the purposes above, to meet legal requirements and to keep a record of your consent. We protect it with reasonable administrative and technical safeguards, though no system is completely secure.
You can ask us to access, correct or delete the information we hold about you, or object to how we use it. You can opt out of text messages by replying STOP and out of emails with the unsubscribe link in any email.
To make a request, contact us using the details at the end of this policy. We answer within 20 business days.
9. Children
This website is not directed to children. We do not knowingly collect information from anyone under 18. If you believe a child has sent us information, contact us and we will delete it.
10. Changes and contact
We may update this Privacy Policy. The date at the top shows when it last changed.
To ask a question, make a request or exercise your rights, contact us: